OW DO I CHECK THE STATUS OF MY ORDER?

YOUR ORDER STATUS IS sent VIA EMAILS. ONCE YOUR ORDER IS PLACED an automated email is sent to you with complete order details. Once your order is shipped WE SEND YOU AN EMAIL WITH YOUR TRACKING DETAILS. PLEASE CHECK YOUR INBOX FOR THE STATUS OF YOUR ORDER.

DO YOU OFFER INTERNATIONAL SHIPPING?

Yes, we do. the courier charges and shipping expenses are determined once the order is confirmed and payment is received.

CAN I CANCEL MY ORDER?

IF YOU WISH TO CANCEL YOUR ORDER, GET IN TOUCH WITH CUSTOMER CARE AS SOON AS POSSIBLE WITH YOUR ORDER NUMBER. AS LONG AS YOUR ORDER HAS NOT BEEN DISPATCHED WE CAN CANCEL IT. YOU CAN CANCEL YOUR ORDER BEFORE IT IS FULFILLED USING YOUR ONLINE LOGIN DETAILS.

DO YOU ALLOW EXCHANGES?

IF YOU DO NOT LIKE ANYTHING ABOUT YOUR ORDER, YOU HAVE THE RIGHT TO RETURN THE GOODS TO US FOR AN EXCHANGE OR REFUND. THEREFORE, ORDER WITH CONFIDENCE. PLEASE READ OUR EXCHANGE POLICIES FOR DETAILS.

HOW DO I USE MY VOUCHER CODE OR GIFT CARD?

SELECT THE PRODUCTS YOU WANT TO BUY AND ADD IT TO YOUR CART. PASTE THE VOUCHER CODE IN THE “VOUCHER” BOX AND CLICK ON ‘OK’ BUTTON TO APPLY THE VOUCHER. NOW CHECK THE FINAL ORDER AMOUNT! 

TELEPHONE SUPPORT : 0321-111-8491 (11:00 AM TO 5:00 PM)  MONDAY – SATURDAY